STORE POLICY

Customer Care

At Fraction, we are committed to providing you with the best wetsuits and customer service. Here’s what you can expect from us:

1. 60-Day Quality Guarantee
We stand by the quality of our products. If you’re not satisfied with your wetsuit for any reason, you can return it within 60 days for a full refund or exchange, as long as it’s in unused condition.

2. Delivery Time
All orders will be delivered within 90 days. You will receive a tracking number once your wetsuit has shipped so you can follow your order’s progress.

3. Customer Support
If you have any questions or need help with your order, feel free to contact us at [email] or [phone number]. We’ll get back to you as soon as possible.

Privacy & Safety

At Fraction, your privacy and security are our top priorities. Here’s how we protect your information:

1. Personal Information
We collect only the necessary information to process your orders, such as your name, address, and payment details. We do not share your personal data with third parties, except to process payments or fulfill orders.

2. Data Protection
All personal information is stored securely using industry-standard encryption methods. We ensure that your data is protected from unauthorized access.

3. Secure Payment
We use trusted and secure payment methods to protect your financial details. Our website uses SSL encryption to ensure safe transactions.

4. Your Rights
You have the right to access, correct, or delete your personal information. If you have any questions about how we handle your data, please contact us.

Thank you for trusting Fraction with your information. We’re committed to keeping it safe.

Wholesale Inquiries

Are you interested in offering Fraction wetsuits to your customers? We’d love to work with you! For wholesale inquiries, please contact us at [email] with the following details:

Business Name
Location
Expected order volume
Any additional information or questions

We look forward to exploring opportunities to collaborate!

Payment Methods

Payment Information

After your consultation session, we will issue two documents:

Invoice for your wetsuit.
Waiver Form for you to sign.

Once the waiver form is signed and the invoice is fulfilled, your order will be placed and processed.

If you have any questions, feel free to contact us at [email]